Obtaining Pre-authorization and Insurance Benefit Information
Prior to an initial appointment with Dr. Cheney, clients with Anthem/BCBS insurance, Humana/Lifesynch insurance or other insurance plans with Out-of-Network benefits will need to take 2 steps:
1) Obtain pre-authorization for outpatient psychotherapy with Dr. Lisa Cheney by
calling the member service number on the back of their insurance cards.
2) Inquire about their mental health/behavioral health benefits and ask the following
questions:
If you have any difficulties obtaining pre-authorization for psychotherapy or benefit information, Dr. Cheney will be happy to assist you.
1) Obtain pre-authorization for outpatient psychotherapy with Dr. Lisa Cheney by
calling the member service number on the back of their insurance cards.
2) Inquire about their mental health/behavioral health benefits and ask the following
questions:
- What is my co-pay for outpatient psychotherapy?
- Do I have a deductible that needs to be met before my insurance will pay for psychotherapy? If so, how much is my deductible and how much of my deductible has already been met? Once my deductible is met, what percentage will insurance pay and what percentage (if any) will I (the client) be responsible for?
- Is there any limit on psychotherapy sessions per calendar year?
If you have any difficulties obtaining pre-authorization for psychotherapy or benefit information, Dr. Cheney will be happy to assist you.